Horizon Digital Ventures

Horizon Digital Ventures LLC

Policies

Effective date: November 6, 2026

These policies apply to all Horizon Digital Ventures websites, apps, and services. We may update them from time to time. The current versions are always posted on this page with their effective date. If we make a material change, we will notify you by email or through the Services before it takes effect. Changes do not apply to purchases made before they take effect.

Terms of Service

These Terms of Service ("Terms") are an agreement between you and Horizon Digital Ventures LLC, a Florida limited liability company ("we," "us," or "our"). They govern your use of our websites, web apps, mobile apps, digital tools, and online services (together, the "Services"). Our Privacy Policy, Refund and Dispute Policy, Cancellation Policy, and Delivery Policy are part of these Terms. By creating an account, making a purchase, or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Eligibility and accounts

  • You must be at least 13 years old to use the Services. If you are under 18, or under the age of majority where you live, you may use the Services only with the permission of a parent or legal guardian who agrees to these Terms.
  • You must be at least 18 years old, or the age of majority where you live, to make a purchase.
  • You agree to give accurate account information and keep it up to date.
  • You are responsible for keeping your login details secure and for all activity under your account. Tell us promptly if you believe your account has been accessed without your permission.

2. Electronic communications

By using the Services, you agree to receive communications from us electronically, including by email and in-app notices. You agree that agreements, notices, receipts, and other communications we provide electronically satisfy any legal requirement that they be in writing.

3. License to use the Services

Subject to these Terms and payment of any applicable fees, we grant you a personal, non-exclusive, non-transferable, revocable license to use the Services for your own non-commercial purposes. You may not copy, resell, sublicense, rent, reverse engineer, decompile, or redistribute the Services except where the law expressly allows it.

4. Changes to the Services

We may add, change, suspend, or remove features of the Services at any time. If we permanently discontinue a paid Service before the end of a period you have already paid for, we will refund the unused portion of that payment.

5. Purchases and billing

  • Prices, currency, taxes, and billing terms are shown before you complete checkout.
  • One-time purchases are charged once at checkout.
  • Payments are processed by Stripe, Inc. By paying, you also agree to Stripe's applicable terms. You authorize us and Stripe to charge your selected payment method for all fees you incur, including recurring subscription fees.
  • You are responsible for any applicable taxes, which are shown at checkout where required.
  • If a payment fails, we may retry the charge and may suspend access to paid features until the balance is paid.

6. Subscriptions and automatic renewal

  • Automatic renewal: subscriptions are billed in advance on a monthly or annual basis and renew automatically at the end of each billing period for the same length of time, at the then-current price, charged to your payment method on file, until you cancel. We ask for your express consent to these renewal terms at checkout.
  • Renewal reminders: for annual subscriptions, we will email you a reminder no less than 30 days and no more than 60 days before your renewal date. The reminder will explain that your subscription will renew unless you cancel, the renewal price, and how to cancel. We also send a yearly reminder for any subscription that has been active for a year.
  • Price changes: if the price of your subscription changes, we will notify you between 7 and 30 days before the new price takes effect, and tell you how to cancel. The new price applies from your next billing period after that notice.
  • Cancellation: you can cancel online at any time from your account settings, the same way you signed up, without needing to call or email us. See the Cancellation Policy.

7. Free trials and promotions

We may offer free trials, discounts, or promo codes. The specific terms of each offer, including how long it lasts and what happens when it ends, are shown when you claim it. Unless the offer says otherwise, a free trial converts to a paid subscription at the end of the trial unless you cancel before it ends. We will tell you the date the trial ends and the price you will be charged when you sign up. Promotions cannot be combined unless stated, have no cash value, are limited to one per customer unless stated, and may be withdrawn at any time for new sign-ups.

8. Refunds

Refunds are governed by our Refund and Dispute Policy.

9. Acceptable use

You agree not to use the Services to:

  • Break any law or regulation, or infringe anyone's intellectual property, privacy, or other rights
  • Upload or spread malware, spam, or harmful code
  • Try to gain unauthorized access to our systems or other users' accounts
  • Interfere with, overload, or disrupt the Services, or scrape them by automated means without our permission
  • Harass, threaten, defraud, or harm others
  • Share your account or resell access to the Services

10. Your content

You keep ownership of the content you create or upload. You give us a limited, worldwide, royalty-free license to host, store, copy, and process that content only as needed to operate, secure, and improve the Services for you. You are responsible for your content and confirm that you have the rights needed to upload it.

11. Feedback

If you send us suggestions or feedback, we may use them without any obligation to you.

12. Intellectual property

The Services, including software, designs, text, graphics, logos, and trademarks, are owned by Horizon Digital Ventures LLC or its licensors and are protected by intellectual property laws. Nothing in these Terms transfers ownership to you. All rights not expressly granted are reserved.

13. Copyright complaints

We respect intellectual property rights. If you believe content in the Services infringes your copyright, send a notice to support@horizondigitalventures.com or to our mailing address with: your contact information; a description of the copyrighted work; where the infringing material is located in the Services; a statement that you have a good-faith belief the use is not authorized; a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for the owner; and your physical or electronic signature. We may remove infringing content and terminate the accounts of repeat infringers.

14. Third-party services and app stores

The Services may link to or rely on third-party services, such as payment processors and app stores. We are not responsible for third-party services, and your use of them is governed by their own terms.

If you download one of our apps from the Apple App Store or Google Play, these Terms are between you and us, not the app store. The app store has no obligation to provide maintenance or support for the app and is not responsible for any claims relating to it. If you downloaded an app from the Apple App Store, Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you, and you must also comply with Apple's applicable usage rules.

15. Export and sanctions

You may not use or access the Services if you are located in a country subject to a U.S. embargo, or if you are on any U.S. government list of prohibited or restricted parties. You agree to comply with all applicable export control and sanctions laws.

16. Disclaimers

The Services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not guarantee that the Services will be uninterrupted, secure, or error-free, or that your content will never be lost. Keep your own backups of important content.

17. Limitation of liability

To the fullest extent permitted by law, Horizon Digital Ventures LLC and its members, managers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, revenue, or goodwill, even if we were told they were possible. Our total liability for any claim relating to the Services will not exceed the greater of the amount you paid us in the 12 months before the claim arose or US$50.

Some jurisdictions do not allow certain warranties to be excluded or liability to be limited. In those places, the exclusions and limits above apply only to the extent the law allows.

18. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Horizon Digital Ventures LLC and its members, managers, employees, and agents from any claims, losses, and expenses, including reasonable attorneys' fees, arising from your content, your misuse of the Services, or your violation of these Terms or of anyone else's rights.

19. Suspension and termination

You may stop using the Services and close your account at any time. We may suspend or terminate your access if you violate these Terms, if your use creates risk or legal exposure for us or others, or if required by law. Where reasonable, we will give you notice first. After your account is closed, we may delete your content after 30 days, so export anything you want to keep. Sections that by their nature should survive termination, including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution, will survive.

20. Resolving disputes

Most concerns can be resolved quickly by contacting us. Before filing any claim, you agree to email support@horizondigitalventures.com with a description of the issue and try to resolve it with us informally for at least 30 days. This does not stop either party from going to small claims court or from seeking urgent relief to protect intellectual property.

21. Governing law and venue

These Terms are governed by the laws of the State of Florida and applicable U.S. federal law, without regard to conflict-of-law rules. Any dispute that is not resolved informally will be brought exclusively in the state or federal courts located in Pinellas County, Florida, and you and we consent to their jurisdiction. If you are a consumer living in the European Union, the United Kingdom, or another country whose laws give you rights that cannot be waived by contract, nothing in these Terms takes away those rights, including the right to bring a claim in your local courts.

22. Events beyond our control

We are not responsible for delays or failures caused by events beyond our reasonable control, such as natural disasters, power or internet outages, failures of third-party services, labor disputes, or government actions.

23. General terms

  • Entire agreement: these Terms, together with the policies on this page, are the entire agreement between you and us about the Services.
  • Severability: if any part of these Terms is found unenforceable, the rest stays in effect.
  • No waiver: if we do not enforce a part of these Terms, that is not a waiver of our right to enforce it later.
  • Assignment: you may not transfer these Terms without our consent. We may transfer them as part of a merger, acquisition, or sale of assets.
  • Notices: we will send notices to the email address on your account. You can send notices to us at support@horizondigitalventures.com or our mailing address.
  • Language: these Terms are written in English. If they are translated, the English version controls where allowed by law.

24. Changes to these Terms

We may update these Terms from time to time. We will post the updated version on this page with a new effective date. If we make a material change, we will notify you by email or through the Services at least 15 days before it takes effect, unless the change is required by law sooner. Changes do not apply to purchases made or disputes that arose before they take effect. If you do not agree to the changes, you can cancel and stop using the Services before they take effect. Continuing to use the Services after that means you accept the updated Terms.

25. Contact

Horizon Digital Ventures LLC, 7901 4th Street North, St. Petersburg, FL 33702, United States. Email: support@horizondigitalventures.com.

Privacy Policy

This Privacy Policy explains what personal information Horizon Digital Ventures LLC ("we," "us," or "our") collects when you use our websites, apps, and services (the "Services"), how we use and share it, and the choices and rights you have. We are responsible for your personal information as the data controller.

Information we collect

  • Account information: your name, email address, and password when you sign up.
  • Payment information: payments are handled by Stripe. We receive limited details such as the last four digits of your card, card type, expiration date, billing country and postal code, and transaction history. We do not store full card numbers.
  • Content you provide: notes, files, settings, and other content you create in the Services.
  • Communications: messages you send to support and your communication preferences.
  • Usage and device information: IP address, approximate location based on IP, browser and device type, operating system, pages and features used, and crash and diagnostic reports.
  • Cookies and similar technologies: see "Cookies" below.

We do not collect sensitive personal information such as government ID numbers, health information, or precise location unless you choose to put it in your own content.

How we use information

  • To provide, maintain, and improve the Services
  • To process payments, send receipts, and manage subscriptions, including renewal reminders
  • To respond to support requests and send you service and account messages
  • To send marketing emails, where you have agreed or where the law allows, with an unsubscribe option in every message
  • To detect and prevent fraud, abuse, and security incidents
  • To comply with legal obligations and enforce our Terms

Legal bases (EEA and UK users)

If you are in the European Economic Area or the United Kingdom, we process your information to perform our contract with you (providing the Services and processing payments), for our legitimate interests (securing and improving the Services and preventing fraud), with your consent (such as non-essential cookies and certain marketing, which you can withdraw at any time), and to meet legal obligations (such as tax and accounting records).

Cookies

We use essential cookies to keep you signed in, keep the Services secure, and remember your settings. With your consent where the law requires it, we may also use analytics cookies to understand how the Services are used. We do not use cookies for targeted advertising. You can control cookies through your browser settings and, where offered, our cookie settings. We honor Global Privacy Control signals as a request to opt out of any sale or sharing of personal information.

How we share information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share it only:

  • With service providers who help us run the Services, such as payment processing (Stripe), hosting, email delivery, customer support, and analytics, under contracts that limit their use of it to providing services to us
  • With app stores, if you buy through them
  • When required by law, or to protect the rights, safety, and property of our users, us, or others
  • As part of a merger, acquisition, or sale of assets, in which case we will notify you before your information becomes subject to a different privacy policy
  • With your permission

Data retention

We keep personal information for as long as your account is active and as needed to provide the Services. After you close your account, we delete or anonymize your information within 90 days, except where we must keep records longer for legal, tax, accounting, or fraud-prevention purposes.

Security

We use reasonable technical and organizational measures to protect your information, including encryption in transit and access controls. No method of transmission or storage is completely secure. If a data breach affects your personal information, we will notify you and the authorities as required by law.

Your rights and choices

Depending on where you live, you may have the right to:

  • Know what personal information we have about you and get a copy of it
  • Correct inaccurate information
  • Delete your information
  • Receive your information in a portable format
  • Object to or restrict certain processing, and withdraw consent at any time
  • Opt out of the sale or sharing of personal information, or of targeted advertising (we do neither)
  • Appeal our decision if we decline your request

To make a request, email support@horizondigitalventures.com. We will verify your identity before acting on a request, and will respond within the time the law requires, normally within 30 days (45 days for U.S. state privacy laws). You may use an authorized agent where the law allows. We will not discriminate against you for exercising these rights. If you are in the EEA or UK, you also have the right to complain to your local data protection authority.

You can unsubscribe from marketing emails using the link in any message. We will still send service messages such as receipts, renewal reminders, and security notices.

Children

The Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has given us personal information, contact us and we will delete it.

International transfers

We are based in the United States, and your information is processed in the U.S. and other countries where our service providers operate. When we transfer personal information from the EEA, UK, or Switzerland, we use safeguards recognized by law, such as the European Commission's Standard Contractual Clauses.

Changes to this policy

We may update this Privacy Policy from time to time and will post the new version on this page with its effective date. If we make a material change, we will notify you by email or through the Services before it takes effect.

Contact

Horizon Digital Ventures LLC, 7901 4th Street North, St. Petersburg, FL 33702, United States. Email: support@horizondigitalventures.com.

Refund and Dispute Policy

Our products are digital and delivered immediately after payment. For that reason, all sales are final and we do not offer refunds, except as described below or where required by law.

When we will issue a refund

  • Billing errors: if you were charged the wrong amount or charged more than once for the same purchase.
  • Charges after cancellation: if you were charged for a subscription period after you cancelled.
  • Unauthorized charges: if a charge was made without your permission. We may ask for information to verify the account.
  • Discontinued services: if we permanently discontinue a paid service before the end of a period you already paid for, we refund the unused portion.
  • Products that do not work: if a product does not work as described and we cannot fix the problem within a reasonable time after you report it.

Subscriptions

Subscription payments, including renewals, are non-refundable. You can cancel at any time to stop future charges, and you keep access until the end of the period you already paid for. We do not give partial refunds for unused time. See the Cancellation Policy.

Customers in the EU, UK, and other regions

Consumers in the EU and UK normally have 14 days to withdraw from an online purchase. Because our digital content and services are provided immediately, at checkout we ask you to request immediate access and to confirm that you lose your right of withdrawal once access begins. If you did not give that consent, you may withdraw within 14 days of purchase for a full refund.

Nothing in this policy limits any rights you have under the consumer laws of your country that cannot be waived by agreement.

How to request a refund

Email support@horizondigitalventures.com with the email address on your account, the date of the charge, and the reason for your request. We respond within 2 business days. Approved refunds go back to your original payment method, and usually appear within 5 to 10 business days depending on your bank.

App store purchases

If you bought through the Apple App Store or Google Play, refunds are handled by that store under its own policies.

Disputes and chargebacks

If you have a problem with a charge, please contact us first. Most issues can be resolved quickly by email. If you file a chargeback with your bank instead, we may provide transaction and account information to the payment processor to respond, and we may suspend the account while the dispute is open.

Cancellation Policy

  • Cancel anytime online: you can cancel a subscription at any time from your account settings, the same way you signed up, without needing to call or email us. You can also cancel by emailing support@horizondigitalventures.com.
  • What happens when you cancel: cancellation stops future renewals. You keep access to paid features until the end of the billing period you have already paid for. We send an email confirming your cancellation.
  • Timing: to avoid being charged for the next period, cancel before your renewal date. Your renewal date is shown in your account settings and on your receipt.
  • Reminders: for annual subscriptions, we email a reminder 30 to 60 days before renewal. If your price changes, we email you 7 to 30 days before the change, with instructions for cancelling.
  • Free trials: you can cancel any time before the trial ends and you will not be charged.
  • App store subscriptions: subscriptions bought through the Apple App Store or Google Play must be cancelled through that store.
  • Deleting your account: you can delete your account at any time. Deleting your account cancels any active subscription.

Delivery Policy

All products and services are delivered digitally. We do not ship physical goods.

  • Access is granted to your account immediately after your payment is confirmed.
  • A confirmation and receipt are sent to the email address on your account.
  • Downloadable products are available from your account for as long as your account is active.
  • If you do not receive access within 1 hour of payment, contact support@horizondigitalventures.com and we will resolve it.